FAQ - Luoyang Weierjian Biotechnology Co., Ltd.

Are the raw materials of your products pure and natural?

Yes, we ensure strict control of raw materials, all products are made from natural extracts, safe and without side effects.

Do our products accept customization? What customization services do you provide?

Our products accept customized services, we accept customized packaging services, customized color services, customized size services. If you need, please feel free to contact us for consultation.

What precautions should be taken when using our products?

① Do not apply our product to damaged skin. ② This product is not recommended for use on children under 10 years old. Keep out of reach of children. ③ This product is for external use only. Do not take internally. ④ Discontinue use if pain or allergic reaction occurs. ⑤ Pregnant women should use with caution.

Are our products disposable?

Yes, our products can only be used once and are only used for nursing purposes. They cannot replace medicines or other medical devices.

Do our heating patches contain herbal extracts?

Yes, our heating and pain relief patches also contain herbal extracts, which combine heat and pain relief in one.

Is it normal for my skin to feel warm after applying the pain relief patch?

Herbal pain relief patches often contain plant extracts with warming properties. These ingredients can stimulate local blood circulation. When blood circulation increases, the skin temperature rises, causing a sensation of warmth. This is a normal manifestation of the medication, helping to relieve pain and reduce inflammation.

What are the functions of mugwort?

Mugwort is a common herb with a long history in traditional Chinese medicine and folk applications. Its main function is to warm the meridians and dispel cold. Mugwort is warm in nature and can warm the meridians and dispel cold evil. It is often used to relieve colds, cold and painful joints, etc.

How do our steam eye masks generate heat?

The heating element contains iron powder, activated carbon, vermiculite, water and other ingredients. After opening the package, oxygen in the air enters the heating element and reacts with the iron powder to produce an oxidation reaction, which releases heat.

How to use our steam eye mask?

Remove the eye mask from its packaging and gently tear along the perforations. Place the ear hooks on each side of the mask over your ears and the white area in the middle of the mask over your eyes. Relax for 30 minutes before removing the mask. If you feel overheated, reduce the wearing time.

Are the raw materials of your products pure and natural?

Yes, we ensure strict control of raw materials, all products are made from natural plant extracts, safe and without side effects.